Your brain is the most important organ in your body and where damage occurs to it as the result of a traumatic head injury, the consequences can be devastating

You may become mentally impaired or develop a neurological condition, such as epilepsy.  Your ability to see, hear, taste or smell may be reduced. You may even experience a loss in mobility or complete change in your character.  In the worst case scenario you could die or be left in a permanent vegetative state.

Even a minor injury could cause long term issues, such as memory loss, headaches, vision problems, difficulty in concentrating, increased irritability, fatigue and depression. 

It is a highly distressing situation to find yourself in and one that will undoubtedly be made worse where the cause of your injury was an accident for which you were not to blame or a physical attack in which you were an innocent victim.

Claiming compensation cannot change what has happened, but it can help you to cope in the aftermath by providing you with a financial safety net as you adjust to what life with an acquired brain injury may mean for you and your family.

Our specialist serious injury lawyers are on hand to support you in making a claim, ensuring you receive the highest compensation payment possible together with access to all the medical support, rehabilitation, therapies and equipment you may need to aid your recovery or improve your likely prognosis.  

Where responsibility for your accident is admitted early on, we can also usually secure you a payment on account of the compensation you are likely to receive while your claim is being processed (known as an interim payment) in order to help with your day to day living costs and to plug any hole left in your finances where you are unable to work.  

If you already have a solicitor acting for you, but are concerned about the level of service you are receiving or the adequacy of a suggested settlement figure, we can also help by carrying out an accident investigation review and providing a second opinion.  

Serious Brain Injury Claims

Our experienced personal injury lawyers can help you to bring a brain injury claim to recompense you for:

  • your pain and suffering;
  • any reduction in your quality of life;
  • any out of pocket expenses you have incurred;
  • the cost of any ongoing treatment or care that you need;
  • the cost of making adaptations to your home or vehicle;
  • the cost of buying mobility aids or specialist equipment; and
  • any short-term or permanent loss of earnings or pension entitlement.

Where you are making a claim on behalf of a loved one who has died as a result of a head trauma, we can help you to obtain recompense for:

  • your grief;
  • the cost of arranging their funeral;
  • any medical bills incurred prior to death; and
  • the loss of any financial support they provided to you. 

We can deal with claims for minor, moderate and severe injuries and are particular specialists in serious injuries with life-changing consequences.

Types of injuries we can assist with include, but are not limited to:

  • lacerations to the face and head;
  • bruising to the head;
  • brain contusion; 
  • concussion resulting in unconsciousness;
  • brain swelling;
  • brain damage; and
  • hypoxic brain injury.

Personal Injury Compensation

A compensation claim may be possible in any case where a brain injury has occurred following an accident for which you or your loved one were not entirely to blame.  This includes injuries sustained as a result of:

We can also deal with injuries sustained as the result of a violent crime or act of terrorism covered by the Criminal Injuries Compensation Scheme.

Geographic Restrictions

Step Legal Solicitors can deal with any case where the injury sustained was caused by an accident which took place in England or Wales or while visiting a foreign country as part of a package holiday booked through a UK tour operator. 

In criminal injuries or terrorism cases, we can provide legal representation in any case where an injury is sustained in England, Wales or Scotland and certain other countries covered under the terms of the scheme. 

Compensation Amount

The amount of compensation you receive will depend on a range of factors, including the severity of your injury and the impact it has had on your life and your ability to financially support yourself, the extent to which you can be expected to recover and whether you are likely to need ongoing treatment or care.  In cases involving traumatic brain injuries it is not uncommon for payments to run into hundreds of thousands if not millions of pounds. 

Time Limits

You normally have three years from the date on which the injury occurred in which to make a claim, but longer time limits will apply where you have lost mental capacity as a result of the accident in which you were hurt or where you are making a claim on behalf of a child.  Conversely, shorter time limits will usually apply where you want to claim for a brain injury sustained during an accident on holiday or as a result of a violent crime or terrorist act.  For this reason it is important that you seek legal advice as soon as possible.  

Why choose Step Legal Solicitors?

Our lawyers are expert brain injury solicitors who have been working in the personal injury field for over 40 years and who have a proven track record in securing substantial compensation payments in serious injury cases.  We are members of the Association of Personal Injury Lawyers and The Law Society Personal Injury Accreditation Scheme and come highly recommended by clients, past and present, who consistently praise our services through positive testimonials.

We are particularly valued for the care and compassion we show to accident victims and their family, who are often faced with the daunting prospect of having to make huge adjustments to the way in which they live their lives and come to us feeling angry, frustrated and overwhelmed. 

Our aim is to do whatever we can to make your life easier, principally by securing you compensation and ensuring you have access to whatever you need – be that medical treatment or regular sessions with a range of therapists, home adaptations or mobility aids, regular visits from a care worker or even a place within a care home – but also by ensuring that you are put in touch with groups and organisations who are on hand to provide practical and emotional support, such as Headway and the Child Brain Injury Trust.

In addition, we will flag up where we believe steps may be necessary to safeguard any compensation you receive, for example by setting up a personal injury trust so you do not lose entitlement to state benefits and by making or updating your will.

Legal Fees

We understand that the cost of making a claim will be a big concern.  However, there is nothing to worry about when using our service as we offer an initial free consultation and thereafter we can usually provide representation under a no win, no fee arrangement, which means that there will be no charge to you for our service unless your claim is successful.  Any other costs that you might otherwise have to pay can generally be covered by insurance, meaning that you are effectively shielded from any financial risk

You can find out more by reading our costs information factsheet.


Our offices are based in Crewe, within easy reach of the train station.  There is step-free access to our reception area and a ground floor meeting room for clients with mobility issues.  We have a limited number of on-site parking spaces and home visits can be arranged by prior appointment where needed.

We cover the whole of Cheshire and Staffordshire, including Macclesfield, Sandbach, Northwich, Nantwich and Stoke-on-Trent.

Polish Clients

For members of the Polish community who may worry about language difficulties when making a compensation claim, it may reassure you to know that we employ a Polish paralegal to assist with interpretation during meetings and with the translation of documents. 

Any questions?

We understand that you may be nervous about asking a solicitor to help and that there will undoubtedly be questions you need answering before deciding whether or not to proceed with a claim.  If this is the case, why not give one of our lawyers in Crewe a call now to discuss your concerns?  

Alternatively, take a look at our frequently asked questions guide where you will find lots of useful information about the process you will need to follow and the likely benefits for you and your family where a personal injury claim is successful. 



Contact us

To arrange an appointment please call us on 0800 1956412 or email