Olivia is a senior member of our conveyancing team and an experienced solicitor with nearly a decade of experience in residential property.
She acts as the head of our conveyancing team and is responsible for the strategic leadership, management and overall performance of a conveyancing department. She ensures our conveyancers not only meet but also achieve the difficult goals and performance objectives she sets. Working closely with team leaders and assistants, Olivia is responsible for the strategic direction of the department, the development of best-practice procedures, and the maintenance of the high standards for which the firm is known. With a strong focus on operational excellence, regulatory compliance, staff development and continuous improvement, Olivia plays a key role in supporting the team, enhancing the client experience and driving the ongoing success and growth of the conveyancing practice.
Whilst no longer operating in a fee-earning role, Olivia has particular expertise in dealing with transactions that involve multiple people who are in a long or complex property chain, and in supporting private buyers and small-scale developers in acquiring property at auction, including ‘ready to go’ buy-to-lets and holiday accommodation, and single or job-lot ‘doer-uppers.’
Feedback from clients and colleagues alike praises Olivia for her patience and understanding, her willingness to talk through concerns, her ability to overcome problems as and when they arise and her determination to get deals done, on time and within budget.
Examples of Olivia’s work include:
- Ensuring our conveyancing department passed our SRA firmwide audit with flying colours through her knowledge of compliance, rules and regulations.
- Completing the purchase of five auction properties within 14 days of the hammer falling on our client’s successful bid, despite a serious error being spotted in the paperwork which meant that the name of the seller and the company registered as the lawful owner of the properties did not match;
- Supporting the buyers of a property which was severely damaged in a fire between contracts for the purchase being exchanged and the transaction being completed, which included helping them to rearrange their finances when their mortgage company refused to release any funds until essential repairs had been carried out;
- Negotiating a delay to the agreed completion date of a house sale when, a few days before contracts were due to be exchanged, the owner of the property unexpectedly died and their family needed to wait for probate to be granted before the sale could proceed; and
- Managing a complex chain of sales and purchases which involved first-time buyers, two sets of divorcing couples and a seasoned house buyer, all of whom had differing requirements but who needed to be supported to work together to get the various transactions completed on the same date.