Housing Disrepair Claims - Step Legal Solicitors

What clients are saying…

Step Legal Solicitors are Rated Excellent!

Efficient and professional

I would like to thank Anna Rushton for her efficiency and professional services as well as for her friendly manner

Mrs P
Northamptonshire

Reliable and good service

Spread the word to other lawyers of how to be reliable and give a good service. It is rare these days for people to be consistently reliable, informative

Mrs M
Stoke-on-Trent

Sound advice

Miss Anna Rushton has handled my affairs throughout this case. I would like to be known that she has provided a thoroughly professional service at all times. Courtesy,

Mrs B
Congleton

Recommended services

My case was managed by Anna Rushton. Since winning my case I have recommended Anna’s services to a friend. I found her guidance and assistance second to none

Mrs D

Happy with everything

Fantastic! Everything was dealt with efficiently, professionally and with warmth which eased any stress which was felt at the time of the incident. We were so impressed with

Mrs M
Stoke-on-Trent

Great communication

From the first meeting with Anna, I felt I was in good hands. Very professional throughout, great communication at each stage and received clear information. Thank you Anna

Mrs P
Newcastle-under-Lyme

A complete pleasure

Anna has been brilliant throughout the whole process and I would recommend her to anyone. She is very polite and thoroughly hard working. A complete pleasure to have

Mrs H
Newcastle-under-Lyme

Thank you

Thank you for helping me with my claim. As for improving your services, the way you handled my claim was first class. No need for changes. Thank you

Mr L
Wednesbury West Midlands

Great

Great communication, quick response to any queries. A pleasure to do business with you. Highly recommended

Mr W
Crewe

 Excellent staff

Excellent staff, polite and helpful

Mr F
Winsford Cheshire

best interests

It was excellent from start to finish. I felt I was always informed and that my best interests were at heart

Ms L
Great Sankey Warrington

Thank you for help

Dear Solicitor, Thank you very much for all your help. When I am older I am going to use the money to open up my own sweet shop.

Miss P
Frodsham

Very Friendly

I found staff to be very welcoming and friendly. Service I received was very informative and efficient

Mrs G
Crewe

Fantastic

Fantastic friendly and very helpful professional advice, at any stage of process. Highly recommend anyone who needs advice

Mrs M
Winsford

Good service

I have received a very good service from Mr Hussain and was very pleased with the outcome. I was always able to see someone to help if needed

Mrs H
Milton Stoke on Trent

Fantastic service

Fantastic service from start to finish

Mrs D
Cheshire

well informed advice

I received well informed advice and was updated throughout the process. I was dealt with very courteously by Mr Hussain and his colleagues

Mr F
Nantwich

Helpful and good team work

Just like to say thank you and it’s been so helpful. Very good team work

Mr E
Wistaston

Thorough and to the point

I felt reassured with what you were doing for me. It was thorough and to the point

Mr W
Sandbach Crewe

pleased with the service

I have been very pleased with the service you have gave me and thank you very much for all your hard work

Mrs W
Crewe

excellent service

I received excellent service. Mr Hussain explained everything in detail and I never had to worry about a thing beyond signing a few papers. Thank you

Miss K
Crewe

Recommend to family and friends

Dear Mr Abid Hussain, I would like to thank you for the cheque I received this morning. I am more than pleased with the result for the compensation

Mrs B
Crewe

Satisfactory

I was glad that Mr Abid Hussain was there to take my call. Abid dealt with the claim expeditiously and I am grateful that he and his ladies

Mr G
Lodsworth Peter Sussex

excellent communication

I was delighted with the way you handled my case. I tell everyone you are excellent in every way possible i.e. communication, prompt replies to everything, phone manner

Miss A

pleasant experience

The overall mark out of ten for my experience has got to be 11. Thank you to Mr Abid Hussain for making an unpleasant experience pleasant

Mr A
Crewe

fantastic service

The service I received from Mr Hussain and the colleagues was fantastic

Mrs F
Longton Stoke on Trent

What more can i say?…

What more can i say?…. this company and to be specific Anees offer a service which should be envied by all other legal conveyancers. If you want a

Mr Robinson

Professional and compassionate

I went to Steplegal after an industrial accident and was seen by Anna Rushton, who immediately put me at ease with her professionalism and compassion. Nothing was too

Mrs B

Who Can Make a Housing Disrepair Claim?

You may be able to bring a claim if:

  • You live in rented accommodation.
  • Your landlord is responsible for the repair issue.
  • You have reported the problem to your landlord.
  • A reasonable period of time has passed without the repairs being completed.

A successful claim may help you secure the repairs your property needs and recover compensation for the inconvenience, distress, damage to possessions, or any financial losses caused by the disrepair.

How Housing Disrepair Can Affect You

Poor housing conditions can create more than just inconvenience. Damp and mould can contribute to respiratory problems, ongoing leaks can damage furniture and personal belongings, and faulty heating systems can make a property difficult to live in during colder months. In some cases, tenants may also experience stress, anxiety, and a significant reduction in their quality of life.

How a Solicitor Can Help

Housing disrepair claims often require evidence showing the condition of the property, the landlord’s awareness of the problem, and the impact the disrepair has had on you. A solicitor can assess your circumstances, gather supporting evidence, negotiate with landlords, housing associations, or local authorities, and pursue compensation where appropriate.

Making a Personal Injury Claim Alongside Your Housing Disrepair Claim

If you have suffered an injury due to poor living conditions, you may be able to pursue a personal injury claim alongside a housing disrepair claim to maximise the compensation you are entitled to receive.

Landlords have a legal duty to maintain rental properties in a safe and habitable condition, so and failure to address issues such as broken stairs, defective flooring, or unsafe electrical systems can result in serious health problems and accidents. A housing disrepair claim allows tenants to seek compensation for the landlord's failure to carry out necessary repairs, while a personal injury claim can recover damages for illnesses, injuries, pain and suffering, medical expenses and any loss of earnings caused by the disrepair. 

By combining both claims, tenants can pursue a comprehensive settlement that reflects the full impact of the landlord's negligence, ensuring they receive fair compensation for both the condition of the property and any injuries or health conditions that have resulted from it.

This is something our experienced solicitors have done on multiple occasions to great success for clients. 

Speak to A Solicitor Today

If your landlord has failed to carry out necessary repairs and your property is suffering from housing disrepair, Step Legal expert solicitors can assess your situation and advise whether you may have a valid claim. Contact Step Legal today on 0800 195 6412 or submit the details of your enquiry here, or come into one of our offices for a free consultation with one of our experts.  

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