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For more information, please contact our team on 0800 195 6412,email us at enquiries@steplegal.co.uk or pop in to see us for a chat.
WHEN CAN YOU MAKE A CLAIM?
You may be eligible to pursue compensation if your injury was caused by negligence in a public place. Common situations include accidents caused by wet floors without warning signs, poorly maintained pavements, unsafe shop conditions, or hazards in public buildings.
If your accident was caused by someone failing to take reasonable care, you may be able to bring a claim for personal injury under UK law.
TYPES OF ACCIDENTS COVERED
Claims can arise from a wide range of incidents, including:
- Slips, trips and falls in shops or supermarkets
- Injuries caused by poorly maintained walkways or pavements
- Accidents in restaurants, gyms, or leisure centres
- Injuries caused by unsafe public infrastructure
Each case is assessed based on whether a duty of care was breached and whether that breach caused your injury.
HOW THE CLAIM PROCESS WORKS
The process of making a claim typically begins with an initial review of the accident circumstances. Once we have evaluated your case, we gather supporting information such as witness statements, accident reports medical records and expert reports.
We will communicate with the responsible party or their insurer to establish liability. If the claim is successful, compensation is calculated based on the severity of your injuries and the impact and losses on your daily life.
Our personal injury claims are handled on a no-win no-fee basis, meaning you do not need to worry about upfront legal costs.
COMPENSATION YOU MAY RECEIVE
Compensation is generally divided into two categories:
- General damages, which cover pain, suffering, and loss of quality of life.
- Special damages, which cover financial losses such as medical expenses, loss of earnings and travel costs related to your injury.
The amount awarded depends on the seriousness of the injury and its long-term effects.
TIME LIMITS FOR MAKING A CLAIM
In most cases, you have a limited time to start a claim. Under the law of England and Wales, this is usually three years from the date of the accident or from the date you became aware of your injury. However, the clock wont start ticking for children until they reach the age of 18, or for those lacking capacity full stop.
It is therefore important to seek advice as early as possible to avoid missing deadlines.
WHY CHOOSE STEP LEGAL
Choosing the right legal support can make a significant difference to the outcome of your claim. At Step Legal, we focus on clear communication, practical advice and strong representation to help you achieve the best possible result.
We handle claims not just on behalf of clients from England and Wales, but also for non-UK citizens where the accident happened in our jurisdiction. and ensure every case is managed with care and attention from start to finish.
If your injury was caused by unsafe conditions or someone failing in their duty of care, you may have grounds to claim compensation.
The duration depends on the complexity of the case and whether liability is admitted. Some cases settle quickly, while others may take longer if evidence needs to be reviewed.
Most claims are settled before court proceedings become necessary. However, if required, we will support you throughout the entire process.
This depends on the severity of your injury and the impact it has had on your life, including financial losses and recovery time.
Many claims are handled on a no-win, no-fee basis, meaning you do not pay upfront legal fees.
TALK TO US TODAY
If you have suffered an injury in a public place and believe it was not your fault, you may be entitled to compensation. Contact Step Legal Solicitors today on 0800 195 6412 or submit the details of your enquiry here. Alternatively, you can always feel free to come into any of our offices during our working hours for a free, no-strings attached consultation.
Even if you’re not sure whether you have a claim. It’s always worth getting in touch with a solicitor. You really have nothing to lose.
