Public Place Accidents Claims - Step Legal Solicitors

What clients are saying…

Step Legal Solicitors are Rated Excellent!

Efficient and professional

I would like to thank Anna Rushton for her efficiency and professional services as well as for her friendly manner

Mrs P
Northamptonshire

Reliable and good service

Spread the word to other lawyers of how to be reliable and give a good service. It is rare these days for people to be consistently reliable, informative

Mrs M
Stoke-on-Trent

Sound advice

Miss Anna Rushton has handled my affairs throughout this case. I would like to be known that she has provided a thoroughly professional service at all times. Courtesy,

Mrs B
Congleton

Recommended services

My case was managed by Anna Rushton. Since winning my case I have recommended Anna’s services to a friend. I found her guidance and assistance second to none

Mrs D

Happy with everything

Fantastic! Everything was dealt with efficiently, professionally and with warmth which eased any stress which was felt at the time of the incident. We were so impressed with

Mrs M
Stoke-on-Trent

Great communication

From the first meeting with Anna, I felt I was in good hands. Very professional throughout, great communication at each stage and received clear information. Thank you Anna

Mrs P
Newcastle-under-Lyme

A complete pleasure

Anna has been brilliant throughout the whole process and I would recommend her to anyone. She is very polite and thoroughly hard working. A complete pleasure to have

Mrs H
Newcastle-under-Lyme

Thank you

Thank you for helping me with my claim. As for improving your services, the way you handled my claim was first class. No need for changes. Thank you

Mr L
Wednesbury West Midlands

Great

Great communication, quick response to any queries. A pleasure to do business with you. Highly recommended

Mr W
Crewe

 Excellent staff

Excellent staff, polite and helpful

Mr F
Winsford Cheshire

best interests

It was excellent from start to finish. I felt I was always informed and that my best interests were at heart

Ms L
Great Sankey Warrington

Thank you for help

Dear Solicitor, Thank you very much for all your help. When I am older I am going to use the money to open up my own sweet shop.

Miss P
Frodsham

Very Friendly

I found staff to be very welcoming and friendly. Service I received was very informative and efficient

Mrs G
Crewe

Fantastic

Fantastic friendly and very helpful professional advice, at any stage of process. Highly recommend anyone who needs advice

Mrs M
Winsford

Good service

I have received a very good service from Mr Hussain and was very pleased with the outcome. I was always able to see someone to help if needed

Mrs H
Milton Stoke on Trent

Fantastic service

Fantastic service from start to finish

Mrs D
Cheshire

well informed advice

I received well informed advice and was updated throughout the process. I was dealt with very courteously by Mr Hussain and his colleagues

Mr F
Nantwich

Helpful and good team work

Just like to say thank you and it’s been so helpful. Very good team work

Mr E
Wistaston

Thorough and to the point

I felt reassured with what you were doing for me. It was thorough and to the point

Mr W
Sandbach Crewe

pleased with the service

I have been very pleased with the service you have gave me and thank you very much for all your hard work

Mrs W
Crewe

excellent service

I received excellent service. Mr Hussain explained everything in detail and I never had to worry about a thing beyond signing a few papers. Thank you

Miss K
Crewe

Recommend to family and friends

Dear Mr Abid Hussain, I would like to thank you for the cheque I received this morning. I am more than pleased with the result for the compensation

Mrs B
Crewe

Satisfactory

I was glad that Mr Abid Hussain was there to take my call. Abid dealt with the claim expeditiously and I am grateful that he and his ladies

Mr G
Lodsworth Peter Sussex

excellent communication

I was delighted with the way you handled my case. I tell everyone you are excellent in every way possible i.e. communication, prompt replies to everything, phone manner

Miss A

pleasant experience

The overall mark out of ten for my experience has got to be 11. Thank you to Mr Abid Hussain for making an unpleasant experience pleasant

Mr A
Crewe

fantastic service

The service I received from Mr Hussain and the colleagues was fantastic

Mrs F
Longton Stoke on Trent

What more can i say?…

What more can i say?…. this company and to be specific Anees offer a service which should be envied by all other legal conveyancers. If you want a

Mr Robinson

Professional and compassionate

I went to Steplegal after an industrial accident and was seen by Anna Rushton, who immediately put me at ease with her professionalism and compassion. Nothing was too

Mrs B

What Is A Public Place Accident Claim?

A public place accident claim is a type of personal injury claim made when someone suffers injuries in a publicly accessible area because of another party negligence. Property owners, councils, businesses and organisations have a legal duty of care to ensure visitors are reasonably safe while using their premises or public spaces.

When this duty is breached, accidents can occur in locations such as supermarkets, retail stores, parks, schools, hospitals, restaurants, leisure centres, public footpaths, train stations, and shopping centres. If poor maintenance, inadequate safety measures, or hazardous conditions caused your injuries, you could have grounds to seek compensation.

Public liability claims often arise from accidents involving wet floors, broken handrails, uneven pavements, potholes, loose flooring, falling objects, damaged staircases, inadequate lighting, or poorly maintained public walkways.

Common Public Place Accidents

Public place accidents can happen in many different environments and circumstances. Some of the most common claims involve slips, trips, and falls in supermarkets, restaurants, shopping centres and public buildings. Injuries are also frequently caused by damaged pavements, potholes, defective doors, faulty escalators, falling stock in retail stores, or accidents in car parks.

Many people suffer injuries in parks, schools, playgrounds, gyms, entertainment venues, and other public areas where safety inspections and maintenance should be carried out regularly. In some cases, accidents are caused by spillages that were not cleaned properly, while others happen because hazards were left unattended for long periods.

If you have suffered injuries in a public place that could have been prevented with proper safety measures, seeking legal advice as early as possible can help protect your position.

Who Can Be Held Responsible?

Liability for a public place accident depends on where the incident occurred and who was responsible for maintaining the area. Local councils are often responsible for roads, pavements and public pathways, while private businesses and occupiers are generally accountable for shops, restaurants, hotels, offices and commercial premises.

Property owners and organisations are expected to carry out regular inspections, repair known hazards, display warning signs where necessary and ultimately ensure visitors are protected from foreseeable risks. Failure to meet these obligations may amount to negligence.

Our legal team carefully investigates each case to identify the responsible party and gather the evidence needed to support your claim.

What Compensation Can You Claim?

Compensation for public place accidents is intended to help injured individuals recover financially and physically after an incident. The amount awarded will depend on the seriousness of the injury, the impact on your daily life and any financial losses connected to the accident.

A successful claim may include compensation for pain and suffering, medical treatment costs, rehabilitation expenses, travel costs, loss of earnings, future loss of income and additional care or support requirements. 

If your injuries have affected your ability to work or carry out day-to-day activities, these factors can also be considered as part of your claim.

Evidence That Can Support Your Claim

Strong evidence plays an important role in any public liability claim. Photographs of the accident scene, CCTV footage, witness details, accident reports and medical records can all help demonstrate how the incident occurred and who may be responsible.

If possible, it is important to report the accident to the relevant authority or business at the time of the incident and ensure the details are recorded correctly. Seeking medical attention promptly also creates an official record of your injuries, something that can be paramount. 

Our solicitors can help gather supporting evidence, negotiate doggedly with insurers, engage medical experts and build strong, robust cases on your behalf.

How Long Do You Have To Make A Claim?

In most public place accident claims, there is generally a three-year time limit to begin legal proceedings. This period usually starts from the date of the accident or the date you became aware that your injuries were linked to the incident.

There may be exceptions in cases involving children or individuals lacking mental capacity, so obtaining legal advice early can help ensure important deadlines are not missed. This is something our specialists can discuss with you in more detail. 

Why Choose Our Personal Injury Team?

Making a claim after an accident can feel overwhelming, particularly when dealing with pain, recovery and financial uncertainty. Our personal injury lawyers provide clear legal advice and practical support throughout the process, ensuring clients understand their options from the beginning.

We are committed to helping injured individuals pursue the compensation they deserve while keeping the process as straightforward and stress-free as possible. Every case is approached with care, professionalism and attention to detail.

Whether your accident happened in a supermarket, shopping centre, public park, restaurant, workplace, or another public area, our team can help you understand your legal rights.

We can also assist with related claims involving road traffic accidents, accidents at work, slips and falls, pedestrian accident claims, and other personal injury claims.

Speak To Our Public Place Accident Solicitors

If you have been injured in a public place because of unsafe conditions or negligence, our expert legal team is here to help. We will assess your case, explain the claims process clearly and provide guidance on the next steps.

Contact Step Legal Solicitors today on 0800 195 6412 or request a free consultation here to discuss your claim and find out how we can help you pursue the compensation and accountability you deserve.

Frequently Asked Questions

Can I claim compensation for an accident in a public place?

Yes, you may be able to claim compensation if your accident happened because a business, property owner, local authority, or another responsible party failed to maintain a safe environment. A successful claim usually depends on proving that negligence caused your injuries.

What types of injuries are covered in public liability claims?

Public liability claims can involve a wide range of injuries, including fractures, head injuries, back injuries, soft tissue damage, cuts, sprains, and any psychological impacts. The severity of the injury and its impact on your life will affect the value of your claim.

How much compensation can I receive?

The amount of compensation depends on several factors, including the seriousness of your injuries, medical treatment required, financial losses, loss of earnings and the long-term impact on your daily life.

What should I do after a public place accident?

After an accident, it is important to seek medical attention, report the incident to the relevant authority or business, take photographs of the hazard, gather witness details if possible and keep records of any expenses or losses connected to the accident.

How long does a public place accident claim take?

The length of a claim can vary depending on the complexity of the case, the seriousness of the injuries and whether liability is admitted. Some claims are resolved within months, while more complex cases may take longer.

Will I need medical evidence for my claim?

Yes, medical evidence is usually required in personal injury claims. Independent medical assessments help confirm the nature of your injuries and the impact they have had on your health and daily activities.

Can I make a claim for a slip or trip accident in a supermarket?

Yes, if the supermarket failed to address hazards such as wet floors, spillages, damaged flooring, or unsafe walkways, you may have grounds to pursue a compensation claim.

Is there a time limit for making a claim?

In most cases, you have three years from the date of the accident to begin legal proceedings. However, exceptions may apply in certain circumstances, including claims involving children and for those lacking capacity.

Can I claim for an accident caused by uneven pavement?

Claims involving uneven pavements or potholes may be possible if the local authority or responsible organisation failed to maintain the area properly or ignored known hazards.

Do I need a solicitor for a public liability claim?

While it is possible to start a claim yourself, working with experienced personal injury solicitors can help strengthen your case, ensure evidence is handled properly, and improve your chances of securing fair compensation.

Scroll to Top
whatsapp-image call-mobile-image