Passenger Accident Claims - Step Legal Solicitors

What clients are saying…

Step Legal Solicitors are Rated Excellent!

Efficient and professional

I would like to thank Anna Rushton for her efficiency and professional services as well as for her friendly manner

Mrs P
Northamptonshire

Reliable and good service

Spread the word to other lawyers of how to be reliable and give a good service. It is rare these days for people to be consistently reliable, informative

Mrs M
Stoke-on-Trent

Sound advice

Miss Anna Rushton has handled my affairs throughout this case. I would like to be known that she has provided a thoroughly professional service at all times. Courtesy,

Mrs B
Congleton

Recommended services

My case was managed by Anna Rushton. Since winning my case I have recommended Anna’s services to a friend. I found her guidance and assistance second to none

Mrs D

Happy with everything

Fantastic! Everything was dealt with efficiently, professionally and with warmth which eased any stress which was felt at the time of the incident. We were so impressed with

Mrs M
Stoke-on-Trent

Great communication

From the first meeting with Anna, I felt I was in good hands. Very professional throughout, great communication at each stage and received clear information. Thank you Anna

Mrs P
Newcastle-under-Lyme

A complete pleasure

Anna has been brilliant throughout the whole process and I would recommend her to anyone. She is very polite and thoroughly hard working. A complete pleasure to have

Mrs H
Newcastle-under-Lyme

Thank you

Thank you for helping me with my claim. As for improving your services, the way you handled my claim was first class. No need for changes. Thank you

Mr L
Wednesbury West Midlands

Great

Great communication, quick response to any queries. A pleasure to do business with you. Highly recommended

Mr W
Crewe

 Excellent staff

Excellent staff, polite and helpful

Mr F
Winsford Cheshire

best interests

It was excellent from start to finish. I felt I was always informed and that my best interests were at heart

Ms L
Great Sankey Warrington

Thank you for help

Dear Solicitor, Thank you very much for all your help. When I am older I am going to use the money to open up my own sweet shop.

Miss P
Frodsham

Very Friendly

I found staff to be very welcoming and friendly. Service I received was very informative and efficient

Mrs G
Crewe

Fantastic

Fantastic friendly and very helpful professional advice, at any stage of process. Highly recommend anyone who needs advice

Mrs M
Winsford

Good service

I have received a very good service from Mr Hussain and was very pleased with the outcome. I was always able to see someone to help if needed

Mrs H
Milton Stoke on Trent

Fantastic service

Fantastic service from start to finish

Mrs D
Cheshire

well informed advice

I received well informed advice and was updated throughout the process. I was dealt with very courteously by Mr Hussain and his colleagues

Mr F
Nantwich

Helpful and good team work

Just like to say thank you and it’s been so helpful. Very good team work

Mr E
Wistaston

Thorough and to the point

I felt reassured with what you were doing for me. It was thorough and to the point

Mr W
Sandbach Crewe

pleased with the service

I have been very pleased with the service you have gave me and thank you very much for all your hard work

Mrs W
Crewe

excellent service

I received excellent service. Mr Hussain explained everything in detail and I never had to worry about a thing beyond signing a few papers. Thank you

Miss K
Crewe

Recommend to family and friends

Dear Mr Abid Hussain, I would like to thank you for the cheque I received this morning. I am more than pleased with the result for the compensation

Mrs B
Crewe

Satisfactory

I was glad that Mr Abid Hussain was there to take my call. Abid dealt with the claim expeditiously and I am grateful that he and his ladies

Mr G
Lodsworth Peter Sussex

excellent communication

I was delighted with the way you handled my case. I tell everyone you are excellent in every way possible i.e. communication, prompt replies to everything, phone manner

Miss A

pleasant experience

The overall mark out of ten for my experience has got to be 11. Thank you to Mr Abid Hussain for making an unpleasant experience pleasant

Mr A
Crewe

fantastic service

The service I received from Mr Hussain and the colleagues was fantastic

Mrs F
Longton Stoke on Trent

What more can i say?…

What more can i say?…. this company and to be specific Anees offer a service which should be envied by all other legal conveyancers. If you want a

Mr Robinson

Professional and compassionate

I went to Steplegal after an industrial accident and was seen by Anna Rushton, who immediately put me at ease with her professionalism and compassion. Nothing was too

Mrs B

What is a Passenger Accident Claim?

A passenger accident claim arises when someone is injured while travelling in a vehicle that has been involved in a collision. This may include cars, taxis, buses, coaches, or private hire vehicles.

In most cases, passengers are considered innocent parties, even if the driver of the vehicle they were travelling in caused the accident. This means you may still be able to pursue compensation through the relevant insurance policy.

Can Passengers Claim Compensation?

Yes, passengers are generally in a strong position to make a claim following a road traffic accident. Whether the accident involved another driver or even the driver of your own vehicle, you may still be eligible to claim.

To bring a claim, you usually need to show that you suffered an injury and that the accident occurred due to someone else’s negligence. Claims must also be brought within the legal limitation period, which is typically three years, unless you are a child or a person lacking capacity.

Common Passenger Accident Injuries

Passenger injuries can range from minor to severe, depending on the nature of the accident. Common injuries include whiplash, back and neck injuries, fractures, head injuries and psychological trauma such as anxiety or post-traumatic stress disorder (PTSD) following the incident.

Even injuries that appear minor at first can develop into longer-term medical issues, which is why it is important to seek legal and medical advice early.

Who is Responsible for the Accident?

Determining responsibility depends on the circumstances of the collision. In some cases, the driver of another vehicle may be at fault, while in others, the driver of the vehicle you were traveling in may be responsible.

In multi-vehicle accidents, liability can sometimes be shared between several parties. Our role is to assess the evidence and establish who is legally responsible so your claim is directed correctly.

What Compensation Can You Claim?

If your claim is successful, compensation may be awarded for a range of losses. This can include pain and suffering caused by your injuries, loss of income if you are unable to work, medical treatment costs and any rehabilitation or ongoing care you may require.

Each case is assessed individually based on the impact the accident has had on your life.

How We Help

At Step Legal, we provide clear and practical legal support throughout your passenger accident claim. We begin by reviewing your case and advising you on your options. If you decide to proceed, we handle the evidence gathering, communication with insurers and negotiation of your settlement.

Our aim is to make the process as straightforward as possible so you can focus on your recovery while we handle the legal work.

Local Passenger Accident Claims

We assist clients across Crewe, Stoke-on-Trent, and all across England and Wales who have been injured in passenger accidents. Whether your accident happened locally or elsewhere in the UK, our team is here to support you with expert legal guidance.

Why Choose Step Legal Solicitors

Step Legal Solicitor provides dedicated support for personal injury and road traffic accident claims. We focus on clear communication, practical advice, and achieving the best possible outcome for our clients.

We understand how stressful an accident can be, and we are here to guide you through every stage of the claims process.

Speak to a Passenger Accident Claims Solicitor

If you have been injured as a passenger in a road traffic accident, it is important to seek legal advice from one of our specialist and experienced solicitors as soon as possible. Early action can help strengthen your claim and ensure important evidence is preserved.Contact Step Legal Solicitor today on 08001956412 to discuss your passenger accident claim and find out how we can help.

How long do I have to make a passenger accident claim?

You usually have up to three years from the date of the accident to start a claim unless you are a child or someone lacking mental capacity.

Can I claim if the driver of my vehicle caused the accident?

Yes, you may still be able to claim compensation even if the driver of your vehicle was at fault.

Can I claim if I was injured in a taxi or bus?

Yes, passengers in taxis, buses, and other public or private transport can make a claim if injured due to negligence.

Do I need to go to court?

Most passenger accident claims are settled without going to court. In fact, the vast majority are. However, we will provide the dogged and robust advocacy you need to support you if court proceedings become necessary.

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