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For more information, please contact our team on 0800 195 6412,email us at enquiries@steplegal.co.uk or pop in to see us for a chat.
Can You Claim Compensation?
You may be able to make a claim if your accident was caused by poor maintenance, a mechanical fault or another preventable safety issue.
Examples may include:
- Sudden lift movements or falls
- Elevator doors closing unexpectedly
- Escalator steps stopping suddenly
- Broken or damaged steps
- Entrapment injuries
- Falls caused by sudden movements
- Defective handrails
- Poor maintenance or inspection
- Warning signs or safety measures not being provided
Each accident is different, and the circumstances will need to be considered to establish whether someone was responsible.
Who May Be Responsible?
Responsibility may depend on who owns, operates or maintains the elevator or escalator.
Potentially responsible parties could include the building owner, property manager, business operating the premises or a maintenance company responsible for inspections and repairs.
In some cases, more than one party may have responsibility for ensuring the equipment is safe.
What Should You Do After an Elevator or Escalator Accident?
Report the accident to the person or organisation responsible for the premises and make sure the incident is recorded.
Where possible, take photographs of the area and obtain the details of any witnesses. You should also seek appropriate medical attention and keep records of your treatment and related expenses.
Evidence such as accident reports, CCTV footage and maintenance records may also be important when investigating a claim.
What Compensation Can You Claim?
If your claim is successful, compensation may be available for the injury and financial losses caused by the accident.
This could include compensation for:
- Pain, suffering and loss of amenity
- Medical and rehabilitation costs
- Travel expenses
- Loss of earnings
- Care and assistance
- Other reasonable expenses
The amount of compensation will depend on the severity of your injuries and how they have affected your daily life.
No Win No Fee Elevator and Escalator Claims
Your claim will be handled under a No Win No Fee agreement.
This means you will have to pay legal fees upfront. If your claim is unsuccessful, you will not normally be required to pay legal fees, subject to the terms of your agreement.
We will explain the funding arrangement clearly before you proceed.
Time Limits for Making a Claim
Most personal injury claims generally need to be started within three years. Different rules can apply in certain circumstances, including claims involving children or individuals who lack mental capacity.
Seeking legal advice promptly can help you understand the time limit that applies to your case.
Why Choose Step Legal Solicitors?
Elevator and escalator accidents can involve questions about maintenance, inspections, equipment faults and responsibility.
Step Legal Solicitors can investigate how your accident happened, gather relevant evidence and obtain medical reports where required. Our dedicated team has real experience dealing with lift and escalator cases, so we possess a wealth of knowledge for these types of matters.
We can also deal with insurers and other responsible parties on your behalf.
Start Your Claim Today
If you have been injured because of an unsafe or defective elevator or escalator, you may be entitled to compensation.
Contact Step Legal Solicitors on 0800 195 6412 or submit your enquiry through our Contact Us page to discuss your case. Alternatively, you can always come into any of our offices during our working hours for a free, no-strings attached consultation.
Even if you are unsure whether you have a claim, it is worth seeking legal advice to understand your options. Your really have nothing to lose.
