Accidents in public places happen all the time, whether it is slipping on a wet floor or slippery surface in the supermarket, tripping on an uneven pavement while out jogging or falling down an unexpected and poorly marked set of steps in a shop.  Sometimes you will walk away unscathed but in other cases an injury can occur which not only leaves you in pain and discomfort but could have serious long-term or even life changing consequences.

If this is something that has happened to you or a loved one recently then it is worth considering whether a personal injury claim may be possible.  If it is then as well as securing compensation for your pain and suffering, you will also be able to recoup any expenses you have incurred as a result of the accident together with lost earnings and future medical or care costs.

Most claims are covered by insurance and can be settled without needing to go to court, particularly where it can be proved that you were injured because of a lack of warning signs, failure to carry out routine maintenance or urgent repairs or to implement adequate safety measures to protect against a known hazard.


Slip, Trip & Fall Claims

Our personal injury lawyers can help you to make a slip, trip and fall claim for compensation to reflect the injuries you have suffered and the impact these have had on your life, together with any financial losses and additional costs arising from:

  • your inability to work, whether temporarily or permanently;
  • your need for mobility aids, vehicle modifications or home adaptions, particularly where your injuries are life-changing; and
  • your need for ongoing rehabilitation and medical care.

In the case of a claim being brought for compensation for a fatal accident we can help you to secure a financial settlement for the emotional trauma caused by your bereavement, the cost of providing your loved one with medical treatment where their death was not instantaneous, the cost of their funeral and the personal cost to you of no longer having them around to provide financial support.

We can also put you in touch with support services where you think this may help, including bereavement specialists Care for the Family, serious spinal and brain injury specialists the Spinal Injuries Association and Headway and amputation specialists the Limbless Association.


Personal Injury Compensation

A compensation claim may be possible in any case where injury or death has occurred following a slip, trip or fall in a public place for which you or your loved one were not to blame.  This includes accidents in which you or they:

  • slipped in an open public space, such as a local park, or when visiting a shop or business;
  • tripped on a loose paving slap or a pothole;
  • tripped on loose carpeting, cabling or an inappropriately placed bin, box or other item;
  • suffered a low fall from a ramp;
  • suffered a high fall from steps, stairs or a footbridge; or
  • suffered a trip, fall or slip at work.

We can handle claims for injuries of all severity, including serious injuries resulting in catastrophic spinal damage leading to paralysis, devastating brain injury, full or partial limb amputation, permanent scarring and post-traumatic stress, anxiety and depression.  In those rare cases where a slip, trip or fall results in death we can pursue a fatal accidents claim on behalf of dependants left behind.

We can also help to highlight the circumstances of the accident to ensure that those responsible for the place where you were injured are aware of any potential risks and can take action to improve their safety procedures.


Compensation Amount

The amount of compensation you receive will depend on a number of factors, including the severity of your injury and the impact it has had on your life.  Awards vary from a few thousand pounds for a minor injury causing no lasting damage up to hundreds of thousands if not millions of pounds for serious injuries resulting in life changing disability or death.


Time limit

You will usually have three years from the date of injury in which to make a compensation claim, although the time limit may be longer in certain cases including where you were under the age of 18 at the time of the injury or are making a claim on behalf of a child or someone who has died.

Failing to seek legal advice early can result in you losing the right to make a claim so do not delay – speak to us today.


Why choose Step Legal Solicitors?

Our lawyers are accident claims specialists who act exclusively for the victims of personal injury, many of whom have been involved in slip, trip or fall accidents either here or abroad.

We have an impressive track record in achieving great results and a good amount of compensation, with recent successes achieved by our team including:

  • recovering £22,600 for a gentleman who fractured his elbow after tripping on a defective pavement; and
  • securing £40,000 for a lady who suffered a head injury when she slipped on the floor of a well-known supermarket.

The service we provide for people wanting to pursue slip and trip claims or fall claims is second to none as our client testimonials show.  We are even recognised by leading legal counsel for our first class rate of service and excellent customer care.

Our solicitors are members of The Law Society Personal Injury Accreditation Scheme which is only open to lawyers with a proven level of knowledge and experience, and the Association of Personal Injury Lawyers which champions accident victims’ rights to justice.


Legal Fees

Whenever we see clients, one of the first things they ask is ‘how much will it cost me to make a claim?’.  The answer is nothing in most cases because we offer a free initial, no obligation consultation and insurance backed no win, no fee funding after that which protects you from any financial risk if your claim is not successful.  Read our costs information guide for more details.



Our offices are based in Crewe and benefit from car parking and easy access to and from the mainline train station.

We have a wheelchair lift into our main reception area and a ground floor meeting room for clients who struggle to climb up and down stairs.

If you are disabled or infirm and live in Crewe or the surrounding Cheshire towns of Nantwich, Northwich, Sandbach or Macclesfield we can arrange to visit you at home if getting to our offices would prove difficult for you.  Home visits can also be arranged where required for clients living in Staffordshire, including Stoke-on-Trent.


Polish Clients

There is a large Polish community in Crewe whose work we are fortunate to get on a regular basis.  With this in mind we have employed a Polish paralegal who is always on hand to provide interpretation and translation services where required.


Any questions?

Our lawyers in Crewe are happy to answer any questions you have about the legal process of making a personal injury claim before deciding whether you want to go ahead. However, you may find some or all of the answers you require in our frequently asked questions guide which can be viewed by clicking here frequently asked questions or on one or all of the following links.



Contact us

To arrange an appointment please call us now on 0800 1956412 or email